Top 5 Job Satisfaction Factors

What are the key factors that keep people happy in the workplace?

One would assume that this should be an easy question to research, however studies about this topic yield different results. For one, researchers use different questions in their surveys.  Another reason is that not all studies analyze the results by age groups. Generally, younger workers tend to be less satisfied with their jobs than older workers and they do have different expectations.

The Society for Human Resource Management (SHRM) annually surveys employees and HR professionals about job satisfaction.

The Top 5 Job Satisfaction Factors for Employees are according to the 2009 Survey report :

  • Job Security
  • Benefits
  • Compensation/Pay
  • Opportunities to use skills and abilities
  • Feeling safe in the work environment

The HR professionals in this study agreed with ‘ Job Security’ as top priority, and they also included ‘Benefit’s and ‘Opportunities to use skills and abilities’ among the top 5 factors. However, on rank 2 they put ‘Relationship with immediate supervisor’ and on rank 4’Ccommunication between employees and senior managemen’t.

Salary.com Inc.  found that employers overestimate the job satisfaction levels of their employees.  According to the 2008/2009 Employee Satisfaction and Retention Survey by salary.com, about 65 % of employees said that they are somewhat satisfied with their jobs. Employers believed this number to be 77%.  

Key Factors for staying in the job are according to the study: 

Good relationships with co-workers,  job security, desirable commute and desirable hours.  Good relationships with managers and adequate benefitswhere this time not among the top reasons why people remain in their jobs.

Top reasons to leave a job are according to the survey inadequate pay, insufficient recognition and not  enough development opportunities.

In my college classes, I usually give my students also a questionnaire about important job satisfaction factors. Most of my students are in their 20s, which means they belong to the group of the most unhappy workers in the US – at least according to the results of most  major surveys.

The top 5 key factors for job satisfaction according to my students are:

  • Pay
  • Benefits
  • Relationship with supervisor
  • Relationship with co-workers                              and, normally not included in surveys
  • Humor/ having fun at the workplace

Perhaps this is the difference between todays young people and the rest of us workers. Young people want to enjoy the time they spend at work, while previous generations are more achievement oriented or only work to make a living.

Why do you work? What are the most important key factors for you? What motivates you? What can you do to improve a dissatisfying job?

Find the answers in my new eWorkbook: Job Satisfaction – Learn to Love Your Job!

This is not just another book to read. Activities like thought questions, questionnaires and exercises will guide you to a better understanding of your wishes and needs at the workplace. You will learn which aspects of your job are gratifying and which aspects need improvement. I also offer you advice and tips what you can do to improve your job situation.

Get the eWorkbook  “Job Satisfaction – Learn to Love Your Job”  NOW!


Job satisfaction is declining

The majority of the American workforce is currently unhappy at work. Surprisingly, this situation seems to be not even directly related to the recession. There has been a 4% drop in job satisfaction just between 2008 and 2009, but annual surveys by the Conference board research group  have shown a steady downward trend: 20 years ago more than 60 % of workers were satisfied with their jobs, today only about 45% of those surveyed expressed satisfaction.

The youngest workers are particularly unhappy: Only about 36% are satisfied with their job.

There are several reasons for the growing dissatisfaction:

According to the survey, workers find the work itself less interesting. Further, the satisfaction with job security is down – no wonder with an unemployment rate of about 10 %. Rising costs of living and health care are also to blame as many workers had to accept a cut in income when companies downsized production and work hours.

Christiane Turnheim is psychologist, college teacher and Life & Career coach. Contact her at ten.u4hcaocnull@enaitsirhc


Free pizza for higher job satisfaction

Recently, I read in the newspaper that some companies provide free pizza or ice cream to their employees to keep them happy in face of the still dismal economic situation.

In these days many companies are reducing the size of their workforce and also are cutting benefits. The remaining employees are left to deal with two pressures: the anxiety that the next round of layoffs will include them and with an increased workload because they inherit some of the tasks of those who got the pink slip.

Therefore, morale is down in many companies and management is looking for new ways to lift the spirits again. Free pizza or cook-outs are supposed to show appreciation and foster loyalty to the company during bad times.

I’m wondering whether this is really working. Personally, if I felt that my job is not secure and I might get laid off, no free pizza would keep me from looking for alternatives. On the other hand, if I’m satisfied with my job and the company in general – and one criterion for me would be fairness in regards to the whole lay-off process- I wouldn’t need free pizza to boost my work morale.


Scientists Identify Neural Circuitry Of First Impressions

ScienceDaily (2009-03-08) — Neuroscientists have identified the neural systems involved in forming first impressions of others. The findings, which show how we encode social information and then evaluate it in making these initial judgments, are reported in the journal Nature Neuroscience. …  read full article.


Study shows: A laugh a day makes employees stay

According to a new study, employers have no reason to be concerned if they hear occasional laughter coming from the work areas. On the contrary, they may even want to encourage the use of humor at the workplace, because it increases job satisfaction.

The Australian psychologist Maren Rawlings surveyed 300 workers from 20 different countries. She found that employees, who worked in a humor climate, were more satisfied with their jobs than those, who worked in a humor free climate or in a climate with negative humor like making fun of co-workers to put them down.

Previous studies have demonstrated that employees with high job satisfaction are more likely to stay in their company and are more productive.

Rawlings concludes: “If employers take measures to encourage a positive humor climate in the workplace, they are more likely to retain their staff. And with an ageing workforce it is vital for companies to keep good people.”
(from http://www.swinburne.edu.au)


Balancing Work and Life

If you are like me, then there is always too much to do and never enough time to do it all. In consequence, many of us are controlled by their daily “to do list”.

On a weekly basis, how much time do you have left for some fun in your life? If you don’t know for sure, maybe you will find the work-life balance calculator useful that I recently found on cnn.com


Overtime at Work could cause Anxiety and Depression

Do you belong to the lucky ones who still can put in overtime? Well, as it turns out now, it may be good for your paycheck but not as good for your psyche.

According to a recently published study by Norway researchers, people who put in more than 40 work hours per week have a higher risk for anxiety and depression.

The researchers compared about 9,000 people, who work 40 hours or less with 1,350, who worked regularly overtime. “Results: Overtime workers of both genders had significantly higher anxiety and depression levels and higher prevalences of anxiety and depressive disorders compared with those working normal hours.” (Journal of Occupational and Environmental Medicine, http://www.joem.org/ )

According to the United States Department of Labor (http://www.bls.gov, )
full time worker spend just under 43 hours at work per week. In 2006, about 18 % of full time workers put in more than 50 hours per week. Currently, about 3 % of the workforce has a part time job because they can’t find a full time job or their companies cut the work hours because of the economic downturn and about 5 % of the workforce holds more than one job.


Job satisfation: Do you need more than a good salary?

Money, money, money – that’s all what counts with respect to job satisfaction. Are you sure? Think again.

My students in my Psychology in Business and Industry class at the college, where I’m teaching believed like many other people at first that money is the main motivator that accounts for their job satisfaction. A few minutes later they had proven themselves wrong.

I had asked what makes a job satisfying, and they quickly came up with many aspects, not only pay: The environment, clean facilities, good benefits, competent bosses, nice coworkers, and flex-time, to name a few. Then I asked to rank those points, and “pay’’ easily won the top spot. Some objected and were saying, they wouldn’t take any job just because of a high salary. The majority, however, stayed with their assessment: As long as the job is “halfway decent”, a good pay would make the difference between job-happiness and job-frustration.

My next question was about the reasons, why they had been unhappy in previous jobs and quit. Surprisingly, it turned out almost nobody had ever quit about money. Reasons have been a boss, who was micro-managing, not enough appreciation or recognition of hard work, issues with co-workers, malfunctioning equipment and safety concerns, boring work or not getting to do the work they have been hired for. They had quit because they have been either unhappy with the work environment and the climate at the workplace or with the work itself.

In the end, they all agreed that there are apparently more important factors for job satisfaction than money. For some, the job fulfills their need for communication and relationships with other people. Consequently, nice bosses and co-workers are most important factors.  Others love challenges and opportunities to grow. Therefore, they feel happier in jobs that offer responsibilities, independence, control over the work, and stimulation.

Obviously, People have different needs. Since most of us spend more time at work than with family and friends, it’s all the more important to clarify the own needs. A Life Coach will not only help you with this; a Life Coach will also assist you in finding the perfect job for you that fits to your needs. Read: What will I get from coaching?

Here is an exercise that gives an idea, how a life coach may work with you:

Think of a job that you liked and of one, where you quit because you couldn’t stand it there. Why was the first a good job and the second a bad job?


Do you work in your dreams?

According to studies, the majority of people have dreams about their work. In one study about 70 % of those, who dream about their job, said that they even have found solutions to work-related problems in their dreams. 

Opinions now vary as to whether this is a good thing or a bad thing.

While dreaming about work may be just the normal response to the fact that we spend most of our day at work and with colleages, it could also be seen as manifestation of too much stress and inability to shut off.

Scientists don’t even know for sure, why we are dreaming. Sigmund Freud called dreams the “royal road to the unconscious mind”. This idea became the foundation for countless of books about dream symbols and how to interpret dreams. Other researcher doubt that dreams have a deeper meaning. According to new research we seem to consolidate memories in the REM-phase of sleep. This is also the phase when most of our dream activity is happening. Allan Hobson, professor of psychiatry at Harvard medical school, explains dreams as the result of more or less random brain activity while the cognitive control centers are shut down. Therefore, it wouldn’t make much sense to search for meaning in our dreams.

Anyway, whether dreams have a meaning or not, there are many testimonials of people, who are saying they had the best ideas while asleep. I would love to have such dreams, because I always think in the morning that I didn’t dream at all.Â